If the fabric in the cushion is damaged, either by the fabric company, through delivery, or by us.
If the cushions are made incorrectly by us.
All of our cushions are for delivery to Australian customers, and for international orders. All international orders should email us with their enquiry.
Deliveries of cushions are sent through Australia Post, either with a standard or express delivery. We estimate that from the time you place your order you should have your cushions between 7 to 10 working days.
Customers that choose Express Post will be sent a tracking number via email, after the item has been sent.
If the fabric you have chosen is out of stock and needs to be reordered from the supplier, we will email or ring you.